Private Bus conductors of Sri Lanka


A disappointed conductor
I have been observing things to write about the Bus conductors for many years. Today I have got time to write about the Ugly truth of Sri Lanka’s private bus conductors.

The majority of conductors are uneducated, unkind and arrogant males. Passengers face a lot of problems daily when they commute from home to work or school because of the conductors. Some private bus conductors never ever give a ticket even through the government has implemented rules to give a ticket and notices are stuck on buses indicating fine is for not having a ticket for the destination is Rs.250 + double of the destination fare. When a passenger asks a ticket they don’t wait to say many things. Sometimes they say ‘no need a ticket.’

They often over-charge from passengers.

When passengers ask a ticket they change the distance and give them over charged ticket. Just imagine if you get on from Negombo and get off from Waikkal, normal fare for that distance is Rs.27 but they get Rs. 28 or even Rs. 30. When they are asked a ticket, they change the distance from Negombo to Bolawatta or Nainamadama and give you Rs.30 ticket.
It’s funny that Conductors ask from passenger “Don’t you have coins?” Why don’t you bring coins? J We have to bring a huge collection of coins to get rid off from these questions. If they do work there, they should have coins with them.

Struggles between Passengers and conductors are usually occurred.

Some conductors are hit by passengers due to their ruthless behavior. Some passengers too are hit or abused by conductors. Specially, innocent women are targeted by these idiots. Actually, I shouldn’t call them like that way but I couldn’t find an appropriate word to address them.

If you are a boy, jump!!  :-P

On some routes, Small buses such as Rosa and Tata are occupied. Conductors there are the worst. Hardly, you will be able to find a good conductor. To get passengers they stop everywhere breaking road rules too but to get off from the bus passengers have to jump from the bus. They only slow down the speed and ask passenger to jump into front. Conductors even inform bus drivers saying ‘there’s only one to get off’. If the passenger doesn’t jump, they say many things. Like if a young male, “You are a boy, aren’t you?” “Are you a woman?”

You are judged on what you wear!! :D

Some conductors respect people who are in fancy clothes. They politely say “Mahaththaya poddak passata yanavada”? “Can you go little to the back of the bus?” If you are in just a Blue T-shirt and pants, they say “oya nil pata t-shirt eka adhagena inna malli yannako passata”? “That fellow wearing blue T-shirt, go to the back, will you?” Normally, during rush hours buses are fully packed. Even you can’t keep your foot on the bus properly.


Tip…… Tip….. Tip…

Bus conductors save each and every coin for their pocket money every day. If you like to see what I am saying, please have a look in the front of the bus near to driving seat. There’s a small box or tin. There are many things to talk about conductors. But I suppose you might have witnessed and experienced those. I should give praise for a few good conductors who provide pretty good service.
My work is not intended to condemn conductors totally. But an adequate supervision and some training must be given to them to uplift their morals and the service they offer. Then we may have got a better service from them.

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